Tech Tips

Special section of BiblioFiles Online

LIT Help Desk Copyright policies Finding a journal

LIT Help Desk

Whether calling the LIT Help Desk or calling your liaison, here are a few tips to help us serve you.

1. Call your liaison first (see the list of liaisons at library.lakeforest.edu/academics/lit/lit_liais.html). If you plan on calling the Help Desk, tell your liaison this when you leave them a voice mail.

2. Let us know when you will be in your office for our return call. This is especially important for faculty.

3. Give us your office and telephone number. They will be entered on your help ticket.

4. Tell us your Operating System (for example, os 9, os x, windows 2000, windows xp, windows 95). This appears when you first start your machine.

5. If you believe you have a hardware problem, give us the serial number of the machine, which is printed on the back of the tower.

6. Explain the problem in as much detail as possible. Tell us the program that was being used, the task you attempted, frequency of the problem, what brought about the onset of problem, exactly what the error message says, and if this problem has occurred before.

7. Let us know what troubleshooting techniques you have tried on your own, such as rebooting or reconnecting cords. Find out what does and does not work. For example, if email doesn't work, can you still browse Internet sites? Or if Netscape doesn‰t work, does Internet Explorer work?


Copyright and You

A brief look at some copyright issues.
For more detailed copyright information, visit http://library.lakeforest.edu/libinfo/copyright.html

Library videos and DVDs Cannot be shown for campus lectures or performances outside of scheduled class time without securing public performance rights. The Library can provide information about securing those rights.
Musical recordings A single copy may be made for the purpose of class exercises or examinations.
Non-musical recordings May only be copied if the library's copy is lost or damaged and a replacement is not available for purchase.
Music Scores Entire works may only be copied for performances and only in emergencies. Emergency copies must be replaced with purchased originals if available.
Image archives If the image is not available for sale, you may digitize it for a course. Access must be limited to students enrolled in the course and the image should be a low-resolution thumbnail.
Incorporating others' works in multimedia (e.g. Powerpoint, posters) You may create unique works that incorporate a small amount of others' works. These works must not be distributed, and fair use "expires" on them after two years.



Finding a journal using Serials Solutions

Use Serials Solutions to see if the library has a journal in print or online.
1. From the library home page click on "find journals" or go directly to the journals page at http://library.lakeforest.edu/journals/

2. In the yellow search box, type the name of the journal.
If you retrieve too many journal titles, change the search to either:

or

3. The search results will tell you if the journal is online in a database, and if the library owns the journal in print or on microform.


In this example, The Economist is available online in several databases, including LexisNexis and Academic Search Elite. It is also in the library in print and on microform.

4. Check the date of the article you need, so you can decide which resource to use.


5. If the article is online in a database, click on the link. You may access the databases from any campus-networked computer. When you are in a database, you will need to search for the journal title and/or the article title. There may also be an option to search by date. Each of the databases will look and work differently. Some databases require passwords, and a few databases are not available off-campus. Call the Reference Desk at extension 5074 for assistance.

Ask a librarian if you need help locating a print journal in the library or in using the microform.

Return to BiblioFiles Online
8-bit RGB flat JPEG file, 500x315 pixels (2.50x1.57 inches) @ 200.00 pixels/inch, written by Adobe Photoshop 7.0